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The gap between the pace of technology advancement outside the aircraft and within its passenger cabin — and especially in the digital technology deployed within seats — has never been so large. We sat down for an extensive discussion with Cathay Pacific’s general manager for customer experience and design Vivian…
Aviation’s digital estate is a complicated landscape, and as new technologies including AI are introduced to the mix it will get only more complicated. To find the lay of the land on the digital estate, and to scan the horizon to find out what’s coming next, we sat down with…
As customer-facing staff, cabin crew require strong interpersonal skills, but their primary responsibility is safety, and their training must reflect that, as Bernie Baldwin reports. Airline cabin crew are front-line personnel and, as such, are brand ambassadors for their employer. What is often forgotten though, is that their primary role…
Flight operations is seeing a period of route disruption and flight uncertainty, from volcanic eruptions to conflict zones and more. To learn more about how this crucial part of the industry is adapting, we spoke with experts from around the industry for a status check and forecast of the trends…
With growing pressure from a variety of drivers on MRO staff resources and expertise, and in the context of growing digitalisation of MRO processes, drone-based hangar inspections are arriving into workshops as a technological solution to a tricky problem. To learn more about how drone inspections work, how the technology…
Remote digital towers, enabling multiple airfields to be controlled from a single location, are increasingly being used for air traffic management. Bernie Baldwin speaks with leading provider, Frequentis DFS Aerosense, about the challenges and benefits of their deployment. There is barely any element left in the aviation industry which has…
Every generation of aircraft is more complex than the last, and managing this complexity within the design process is a fundamental challenge for airframers, suppliers and others within aviation. Systems modelling is a key tool in the aviation design toolbox, and is a candidate for realising some of the early…
Turboprops are an increasingly important part of the route landscape within aviation, growing niche markets, adding service and multiplying network effects. But these smaller aircraft pose digitalisation challenges, especially around their economics. We sat down with Catherine Brown, head of marketing at inflight digital services provider Bluebox, an early and…
Safety Management Systems, or SMSs, are a fundamental building block of aviation’s neverending quest to improve safety. Following a full round of adoptions of new proposals at the 41st ICAO Assembly, we sat down with Henry Gourdji, the Flight Safety Foundation’s director for safety strategy and policy, for a wideranging…
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