We speak to Verena Bintaro, Head of Marketing & Public Relations at AERQ, about digital transformation in the cabin, how this can improve passenger experience, and provide new opportunities for airlines.
Verena Bintaro is Head of Marketing & Public Relations at AERQ, a joint venture between Korean electronics powerhouse LG and German MRO experts Lufthansa Technik. AERQ’s mission is to enable airlines to revolutionise cabin experiences and help airlines embrace new business opportunities. AERQ has developed AERENA, a new platform for digital engagement, empowerment, and intelligence, which gives airlines the opportunity to upscale passenger experience and open up new revenue channels.
Verena speaks to aviation journalist John Walton, to explain more about AERQ, how its digital platform AERENA is transforming the digital cabin landscape, some of the challenges faced, and what she thinks the cabin experience could look like in the future.
Yocova on Air is a series of engaging and insightful video podcasts where a member of the Yocova community shares their knowledge and experience on a specific subject with one of the Yocova team. These interesting, informal conversations are a great source of information for others within the community which we’re sure you’ll enjoy watching.
Our thanks to John Walton our ‘on Air’ host and aviation journalist.